Your access to and use of this website (www.loanspot.com.au) referred to as “Site” is subject to the following terms and conditions and all applicable laws. By accessing and browsing this Site, you accept, without limitation or qualification, these Terms and Conditions and acknowledge that any other agreements between you and M1 Finance Pty Ltd – referred to as “M1 Finance Pty Ltd” (trading as Loan Spot), is superseded and of no force or effect.
You may download, display or print information from this Site (the “Information”) solely for non-commercial personal use.
These objects may not be copied for re-use, transmission or distribution and may not be modified or posted to other websites without the express written permission of M1 Finance Pty Ltd.
This website may contain content that is subject to the intellectual property rights of third parties.
M1 Finance Pty Ltd (trading as Loan Spot) appreciates your interest in its products and your visit to this website. These terms and conditions apply to the use of this website, including the purchase of goods or services over this website. In using this website for these or any other purposes, you agree to be bound by these terms and conditions. If you do not accept these terms and conditions, do not use this website. M1 Finance Pty Ltd (trading as Loan Spot) reserves the right to amend these terms and conditions at any time and such amendment will apply upon publication on this website. These terms and conditions must be read in conjunction with any other applicable terms and conditions governing the use of this website or the purchase of goods or services from M1 Finance Pty Ltd (trading as Loan Spot) or its dealers.
M1 Finance Pty Ltd (trading as Loan Spot) has sought to achieve an innovative and informative website. However, you also need to understand that M1 Finance Pty Ltd (trading as Loan Spot) must protect its intellectual property, including its patents, trademarks and copyrights. Accordingly, please appreciate that no licence to use the intellectual property of M1 Finance Pty Ltd (trading as Loan Spot) or the intellectual property of third parties has been granted by this website.
While M1 Finance Pty Ltd (trading as Loan Spot) has endeavoured to ensure that all information, representations, illustrations, specifications and prices contained on this website are accurate at the time of publication, product features, specifications and prices are subject to change without notice and M1 Finance Pty Ltd (trading as Loan Spot) makes no commitment as to the availability of any product or service. The information on this website should always be read in conjunction with other materials and information available from M1 Finance Pty Ltd (trading as Loan Spot).
To the extent permitted by law, M1 Finance Pty Ltd (trading as Loan Spot) excludes all express and implied warranties and all liability, whether direct, indirect, special or consequential, arising from negligence or otherwise relating to the use of this website, any inaccuracies and for any non-compliance by any goods or services with any representations, illustrations, specifications, product features or other information contained on this website. Where, by law, M1 Finance Pty Ltd (trading as Loan Spot) is not permitted to exclude its liability but is permitted to limit its liability, its liability will be limited to to the maximum extent possible. Nothing in these terms and conditions should be taken to limit the operation of the statutory warranties implied under the Trade Practices Act 1974 (Cth) or related consumer protection laws.
M1 Finance Pty Ltd (trading as Loan Spot) is not responsible for the contents of websites that are maintained by third parties and therefore waives its liability for any links from this website to other websites.
General Information & Advice
M1 Finance Pty Ltd (trading as Loan Spot) informs you that any advice given on this website is general advice only and is not specifically based on your own objectives, financial situation or needs. Before you act on the advice, you should consider whether this advice is suitable for you. You should read the relevant Product Disclosure Statements before purchasing any products or services. You should always refer to your accountant or a registered tax agent before taking out finance. While we make every attempt to give you the best and most accurate possible product information, M1 Finance Pty Ltd (trading as Loan Spot), its agents, employees and accredited lenders will accept no responsibility for any loss that may arise.
*Comparison Rates shown on this site are calculated on a standard loan amount of $30,000 fixed for a term of 5 years unless specifically stated otherwise. WARNING: The Comparison Rate is true only for the examples given and may not include all fees and charges. Different terms, fees or other loan amounts may result in a different comparison rate. All rates shown on this site indicate the lowest current market rates available and are not an indication of the rate you will be eligible for. Asset finance is largely risk based pricing where the final interest rate offered will be dependent on the risk profile of the customer applying. Rates can be as high as 29.99% in some cases. All rates, fees & charges will be disclosed for customers to make an informed decision whether the intended product & cost is right for them prior to accepting the offer. This site is not to be taken as an offer for finance, all finance applications submitted with M1 Finance (trading as Loan Spot) are subject to lending criteria and are assessed on an individual basis by the financier it is submitted to.
M1 Finance Pty Ltd, ABN 215 7143 1273 / ACL 386930, also trading as M1 Finance and as Loan Spot (‘we’, ‘us’, ‘our’) is committed to protecting your privacy and the confidentiality of your personal and credit information (information). In handling your credit information, we are bound by, and comply with, the Privacy Act 1988, the Australian Privacy Principles (APPs) and the Credit Reporting Privacy Code (Code).
1. Collection and storage of personal information
We collect information from, and about, you to, as appropriate:
- respond to your enquiries about the finance products or insurances we can source for you
- assess your credit application and source the finance and insurances you require
- assess the application for finance made by a company of which you are a director
- assess your application to guarantee the repayment of finance we are sourcing
- provide customer support
- promote our products and services
- manage any complaints
We also use the information we collect to:
- manage your application
- develop new products, policies and procedures
- undertake market research
- obtain legal and compliance advice about our obligations
- meet our regulatory and legal obligations
The information we collect may include personal identification, contact details, financial information, lending and default history, banking details, personal and trade references and employment or business history, depending on the relationship you wish to have with us. If you choose not to provide this information, our ability to assist you may be restricted.
Wherever possible, we will collect your information directly from you should you wish us to source finance and insurances for you. We may obtain personal information about you from a third party, such as your accountant or a credit reporting body, where authorised. Wherever possible we will tell you who we need to contact and why.
We may also collect information from you if you choose to use our website to communicate with us. We will collect the information you provide through our interactive facilities, such as customer enquiry, online finance application or comment forms.
In some circumstances, dealers, accountants, referees, external dispute resolution schemes, your agents and government bodies may provide us with your information. The circumstances in which third parties provide us with information include purchase or service requirements, finance applications, account management and complaints.
We take steps to protect any information we collect so it will be safeguarded from misuse, loss, unauthorised access, use, disclosure or modification.
The law may require us to retain your personal information for a period of time after our business dealings have finished. It is securely stored and disposed of, or de-identified, when no longer required.
2. Website information collection
When you visit our website, our ISP host records a range of information, including your server address, domain name, the date and time of the visit and the pages viewed. This information may be collected by using cookies which is data sent to your web browser. This allows our site to interact more efficiently with your computer.
When visiting our site, you will not be required to provide us with any personal information unless you request information about our services or respond to a promotion. If you do, we will ask you to provide contact details along with other information required to respond to your contact with us.
We may also retain that information provided for planning purposes. It may also be used for direct marketing purposes unless you tell us you do not wish to receive marketing material.
Advertising and Tracking
We use ‘cookies’ to provide you with a better and more customised service and with a more effective website.
A ‘cookie’ is a small text file placed on your computer by our website server. A cookie can later be retrieved by our website servers. Cookies are frequently used on websites and you can choose if and how a cookie will be accepted by configuring your preferences and options in your internet browser.
- to allocate a unique number to your internet browser;
- to customise our website for you;
- for statistical purposes;
- to identify if you have accessed a third party website; and for security purposes.
Your IP address is the identifier for your computer when you are using the internet. It may be necessary for us to collect your IP address for your interaction with various parts of our website.
Sharing Your Content and Information
You own all of the content and information you post on the M1 Finance Facebook Page, and you can control how it is shared through your privacy and application settings. In addition:
For content that is covered by intellectual property rights, like photos and videos (IP content), you specifically give M1 Finance (trading as Loan Spot) the following permission: you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use any IP content that you post to, on or in connection with M1 Finance (trading as Loan Spot), including all social media channels.
M1 Finance (trading as Loan Spot) may use your IP at any time for advertising and promotional purposes. If you do not wish to have your IP used for advertising and promotional purposes, you may submit a request by emailing us at firstname.lastname@example.org
You understand that M1 Finance (trading as Loan Spot) have no control over content that has been shared with others, and by social media accounts that have not deleted it. You also understand that removed content may persist in backup copies for a reasonable period of time (but will not be available to others).
We always appreciate your feedback or other suggestions about M1 Finance (trading as Loan Spot), but you understand that we may use your feedback or suggestions without any obligation to compensate you for them (just as you have no obligation to offer them).
3. Use and disclosure
We use your information to source the finance and insurances you require, assess your suitability to be a guarantor and perform other functions and activities associated with managing our relationship.
Those functions and activities can include our internal administration, preliminary credit assessment, account management, product or service development, compliance audits/reviews, marketing, complaints management, planning and research requirements as well as future offers to you.
Where you, as an individual, apply for finance through us, or agree to act as a guarantor, you authorise how we may collect, use and disclose your personal and credit information in the Privacy Statement and Consent we ask you to sign before we consider your application for credit or to be a guarantor.
We will disclose your information to third parties only as the Privacy Act permits and where there is a valid reason to do so. All third parties must use your information only for the specific purpose for which we supply it.
Third parties may include:
- Prospective credit providers and/or insurers
- Employees, contractors, auditors and advisers
- Credit reporting bodies
- Service providers (e.g. computer systems consultants, document custodians, mailing houses etc) to enable them to perform those services)
- Your agents, including your accountant or legal or financial advisor, where required
- Insurers, insurance brokers and insurance assessors
- Debt collection agencies
- Referees, where authorised
- Companies to which we are related
- Government authorities and law enforcement agencies, as required by law only.
We may also provide your information to, and receive your information from, a credit reporting body (CRB), if you authorise us to obtain a report on your behalf.
Any information shared with, or by, a CRB is held in electronic form, trackable through the CRB or our systems by time, date, account and user.
Where information is provided to our service providers in the following countries: India and Philippines, we require them to comply with our information management policies and procedures so your information has the same protections as if managed in Australia.
4. Information Access
You can access the personal and/or credit information we hold about you by contacting us in any of the ways shown in (6) below.
You can also access the information the CRB holds about you by contacting them for a copy of that information at:
Veda Advantage Limited
Address: PO Box 964, North Sydney NSW 2060
Phone: 1300 921621
If any information is incorrect, out of date or incomplete, you have the right to have that information updated and corrected. If, for any valid reason, we refuse to correct your information, we will explain why.
5. Complaints and concerns
Please contact us if you have any complaints or queries about how we manage your information or you no longer wish to receive marketing materials. You can contact us by mail, phone or email, as listed in (6) below.
If you lodge a complaint, our Internal Dispute Resolution officer will investigate your complaint. We will commence the investigation within 2 days and provide you with a response within 14 days. We will seek your agreement to a longer time if it is needed. We will keep you informed of the investigation process by phone or email at least once a week and provide you with a written response to your complaint within 30 days.
If you do not accept our response, you may take the compliant to our External Dispute Resolution Scheme. Financial Ombudsman Service (FOS) contact details are:
Financial Ombudsman Service Limited
Address: GPO Box 3 Melbourne VIC 3001
Phone: 1300 78 08 08
Fax: 03 9613 6399
Address: PO Box 879 Helensvale QLD 4212
Phone: 1300 364 773